Report fraud/scams
Use this form to report any suspicious or fraudulent activity related to your bank account. Please share as many details as possible so our team can investigate swiftly and secure your account.
About you
What's your full name?
What's the email address linked to your bunq account?
About the transaction
When did this transaction happen?
If there were multiple transactions, please tell us the date of the first transaction.
What was the amount of the transaction?
Please specify the amount and currency.
What's your bunq IBAN?
What's the IBAN the money got sent to?
Please only fill this in if the transaction was a money/bank transfer.
About the situation
What happened?
Please describe what happened in as much detail as possible.
Do you have a police report?
If you have filed a police report, please upload a copy here to assist in our investigation. If not, we strongly recommend filing one as soon as possible.
Click to upload file or drag-and-drop. Max 25mb
The data you provide in this form is collected and processed by bunq within the EU data region and in compliance with relevant privacy laws and regulations.