Refund Requests

Instantly resolve incorrect card payments.

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What are Refund Requests?

Made a card payment that didn't go through? Were you charged incorrectly? No sweat. Simply go to the payment details in the bunq app, request a refund in a few taps, and get back to doing what you love. We’ll try to get your money back ASAP!

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Get 24/7 Support

If you ever need more help with an incorrect transaction, we're always available to offer a helping hand!

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Trusted by millions of users

Insured up to €100,000

Your money is protected by the Dutch Deposit Guarantee Scheme (DGS).

Card Payment Refunds

Your money is protected if something doesn't go as planned.

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bunq Free Business

Free for Sole Proprietors

The business bank account that gets you started.

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bunq Core Business

€7,99/month

Everything you need to run your business.

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bunq Pro Business

€13,99/month

Everything you need to scale your business.

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bunq Elite Business

€23,99/month

Next level banking for your international business.

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