Online Support

Get banking help from us whenever you need it.

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Discover how bunq features that Make Life Easy

24/7 Online Support

SOS Chat

Choose the SOS Chat option and we’ll get back to you within 10 minutes

App and Support in your language

Thanks to AI, you can use bunq in the language of your choice.

Instant Support, when you need it

Get answers instantly, with no waiting and no delays. Our support team is available 24/7, so you can resolve your questions in seconds. Jump straight into chat and get the help you need anytime.

SOS Support Chat

Use SOS Chat to share your issue via screen recording, voice message, or text. Get a response from our customer service team within 10 minutes.

Use bunq in Your Language

Thanks to AI, you can now use bunq in the language of your choice. Enjoy effortless banking in 35 languages.

24/7 SOS Hotline

For 24/7 emergency support, bunq Core, Pro, and Elite users can use the bunq app to speak directly with a bunq employee. Need help in another language? AI translates your conversations in real time.