Refund Requests

Instantly resolve incorrect card payments.

Refund Requests

Instantly resolve incorrect card payments.

Refund Requests

Instantly resolve incorrect card payments.

What are Refund Requests?

Made a card payment that didn't go through? Were you charged incorrectly? No sweat. Simply go to the payment details in the bunq app, request a refund in a few taps, and get back to doing what you love. We’ll try to get your money back ASAP!

What are Refund Requests?

Made a card payment that didn't go through? Were you charged incorrectly? No sweat. Simply go to the payment details in the bunq app, request a refund in a few taps, and get back to doing what you love. We’ll try to get your money back ASAP!

What are Refund Requests?

Made a card payment that didn't go through? Were you charged incorrectly? No sweat. Simply go to the payment details in the bunq app, request a refund in a few taps, and get back to doing what you love. We’ll try to get your money back ASAP!

Get 24/7 Support

If you ever need more help with an incorrect transaction, we're always available to offer a helping hand!

Get 24/7 Support

If you ever need more help with an incorrect transaction, we're always available to offer a helping hand!

Get 24/7 Support

If you ever need more help with an incorrect transaction, we're always available to offer a helping hand!

Find your perfect fit

Risk indicator for all bunq B.V. accounts

1
/
6

This number is indicative of product risk, with 1/6 indicating lower risk and 6/6 indicating higher risk.

bunq B.V. is adhered to the Dutch Deposit Guarantee Fund. The maximum guaranteed amount is €100,000 per user

Personal

Business

Easy Card icon
Easy Card

Free

Get an international credit card in less than 5 minutes. Add it to Apple/Google Pay and start making payments today.

Easy Savings icon
Easy Savings

Free

Get a Savings Account and start growing your money faster with 3.36%* interest. No minimum deposit is required!

Easy Bank icon
Easy Bank

€3.99/month

Everything you expect from a mobile bank, and more. Open a bank account in just 5 minutes with your phone and ID.

Easy Bank Pro icon
Easy Bank Pro

€9.99/month

Enjoy full control over your money wherever you go, with true borderless banking, easy budgeting, powerful cards, and much more.

Easy Bank Pro XL icon
Easy Bank Pro XL

€18.99/month

Discover the full power of mobile banking, with worldwide Travel Insurance, priority support and more trees planted when using your card.

Find your perfect fit

Risk indicator for all bunq B.V. accounts

1
/
6

This number is indicative of product risk, with 1/6 indicating lower risk and 6/6 indicating higher risk.

bunq B.V. is adhered to the Dutch Deposit Guarantee Fund. The maximum guaranteed amount is €100,000 per user

Personal

Business

Easy Card icon
Easy Card

Free

Get an international credit card in less than 5 minutes. Add it to Apple/Google Pay and start making payments today.

Easy Savings icon
Easy Savings

Free

Get a Savings Account and start growing your money faster with 3.36%* interest. No minimum deposit is required!

Easy Bank icon
Easy Bank

€3.99/month

Everything you expect from a mobile bank, and more. Open a bank account in just 5 minutes with your phone and ID.

Easy Bank Pro icon
Easy Bank Pro

€9.99/month

Enjoy full control over your money wherever you go, with true borderless banking, easy budgeting, powerful cards, and much more.

Easy Bank Pro XL icon
Easy Bank Pro XL

€18.99/month

Discover the full power of mobile banking, with worldwide Travel Insurance, priority support and more trees planted when using your card.

Find your perfect fit

Risk indicator for all bunq B.V. accounts

1
/
6

This number is indicative of product risk, with 1/6 indicating lower risk and 6/6 indicating higher risk.

bunq B.V. is adhered to the Dutch Deposit Guarantee Fund. The maximum guaranteed amount is €100,000 per user

Personal

Business

Easy Card icon
Easy Card

Free

Get an international credit card in less than 5 minutes. Add it to Apple/Google Pay and start making payments today.

Easy Savings icon
Easy Savings

Free

Get a Savings Account and start growing your money faster with 3.36%* interest. No minimum deposit is required!

Easy Bank icon
Easy Bank

€3.99/month

Everything you expect from a mobile bank, and more. Open a bank account in just 5 minutes with your phone and ID.

Easy Bank Pro icon
Easy Bank Pro

€9.99/month

Enjoy full control over your money wherever you go, with true borderless banking, easy budgeting, powerful cards, and much more.

Easy Bank Pro XL icon
Easy Bank Pro XL

€18.99/month

Discover the full power of mobile banking, with worldwide Travel Insurance, priority support and more trees planted when using your card.

Start your 30-day free trial

Open your account in just 5 minutes, directly from your phone.

Start your 30-day free trial

Open your account in just 5 minutes, directly from your phone.

Start your 30-day free trial

Open your account in just 5 minutes, directly from your phone.