Online Support
Get banking help from us whenever you need it.
Discover features that make support easy
Instant Support
Contact us 24/7 via the secured in-app chat.
SOS Chat
Choose the SOS Chat option and we’ll get back to you within 10 minutes.
App and Support in your language
Thanks to AI, you can use bunq in the language of your choice.
Instant Support, when you need it
Get answers instantly, with no waiting and no delays. Our support is available 24/7, so you can resolve your questions in seconds. Jump straight into chat and get the help you need anytime.
SOS Support Chat
Use SOS Chat to share your issue via screen recording, voice message, or text. Get a response from our support within 10 minutes.
Use bunq in Your Language
Thanks to AI, you can now use bunq in the language of your choice. Enjoy effortless banking in 35 languages.
24/7 SOS Hotline
For 24/7 emergency support, bunq Core, Pro, and Elite users can use the bunq app to speak directly with a bunq employee. Need help in another language? AI translates your conversations in real time.
Trusted by millions of users
Insured up to €100.000
Your money is protected by the Dutch Deposit Guarantee Scheme (DGS).
Card Payment Refunds
Your money is protected if something doesn't go as planned.
Instant Payments
Send and receive money instantly, no waiting.
24/7 support
Help in your language, whenever you need it.
Choose your plan
Try it free for 30 days, no strings attached.
bunq Free
The essentials to get you started.
bunq Core
The bank account for everyday use.
bunq Pro
The bank account that travels with you.
bunq Elite
The bank account designed for your international lifestyle.
Open your Bank Account in just 5 minutes
